Friday, May 04, 2007
PLDT Call Center Agent Curses a Customer!
Wag nyo antayin na me lumabas na image, kasi po, its all audio.
A convo between customer Raul and agent Rosanna. Grabe, you should hear it hanggang sa end, andun yung juicy parts, for some strange reason, ayaw gumana nung bar kaya hindi nyo pwede i fast forward(oh sa kin lang ito nangyayari?), nakakalowka, murahan talaga sila, and I might add, GOOD QUALITY pa yung audio! Hahahaha.
Parang hindi ata napindot ng agent yung MUTE button. Sino kaya nagsasabi ng totoo? You decide and leave your comments!
(Salamat ke mouthworxZzZ for the audio clip! luvyah gurl, miss na kita)
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6 comments:
narinig ko na ito nun, at sa hindi inaasahang pagkakataon ay narinig ko ito uli, sa umaga, bago ako gumawa nang kahit ano pang bagay. at muli nais kong iparating na hindi yung cc agent ang masama dito. hindi niya kasalanang siya ay tatanga tanga at maganda ang diction sa english. ito ay kasalanan ng lalaking nagngangalang raul. dahil intensyon niyang galitin yung agent. so putnanginang raul yan.
ngengot pala tong raul na to eh, sinabi na sa kanya na 9 am pa dating ng supervisor eh tuloy pa rin sa pangungulit sa agent. ano ba naman magagawa ng pobreng agent??? nde naman cya ang mag-aayos ng linya? sus, nagpapakagalit, pde naman cya gumamit ng pldt card na lng para makatwag sa US! nagyabang pa.
Sana sinabi na lang ni Cathy, "saging lang ang may puso. putangna ka raul!" hahaha. pareho silang mali. pero dapat hindi na minura nang minura ni raul ang kawawang Cathy. kung importante talaga yung internet para kay raul, pumunta na lang sana sya sa internet cafe o gumamit na lang sya ng phone card. ang daming solusyon sa problema nya tapos nang ha-hussle pa sya ng csr. putragis. he should realize that the world he lives in is not perfect.. asswipe.
tama lang yung AGENT. makulit yung Raul eh sinabi ng may ginagawa nga.
Really? I just hope that both parties could be patient enough while talking with each other. This could possibly lessen the argument between the two. By the way, thanks for the post. It was indeed timely and very interesting.
Danielle
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